Future Food Forum 2021 connects industry professionals from all over the world through premium events including conferences, forums, summits, seminars and workshops. Our sponsorship, speaker and delegate network across the events portfolio allow us to expand and grow in various markets.
Data and information is at the heart of what Future Food Forum 2021 does, and we take matters of data privacy seriously. We respect our relationships with clients, visitors, sponsors, exhibitors, suppliers and colleagues, and the trust they place in us to hold their personal information.
Within the Future Food Forum 2021 events portfolio there are sector-focused events. Usually when we interact with you it will be through one of these events. The Future Food Forum 2021 legal entity that is responsible for personal data will be the entity shown on booking forms, web and contract forms or invoices.
All events are connected to the Future Food Forum 2021 central data management system. To update your personal information or marketing preferences, contact our central marketing team at email@example.com. You can also connect on the same email address for any data privacy queries or complaints.
What we collect
This section tells you what personal information we may collect when you subscribe to one or more of our events or services.
Contact details, such as full name, email address, job title, nationality, country, postal address and telephone number
Comments, feedback, posts and other content submitted, including survey information
Communication preferences including marketing permissions where appropriate
Location information such as provided through a mobile app
Identity verifying information such as passport details to comply with legal obligations in certain countries and to provide visa invitation letters where requested.
Website and communication usage information, such as correspondence and details of your use of our website and services obtained through cookies or other tracking technologies.
This personal information relates to the following categories of people:
Prospects, customer contacts, subscribers and users in respect events/services.
Delegates, visitors, sponsors, exhibitors and speakers at our events
Contacts of our service providers and business partners
Sensitive personal information
We do note collect or store sensitive personal information, such as information relating to health, beliefs or political affiliation.
Children’s personal information
Our services and products are directed at business professionals. They are not intended for children under the age of sixteen. We do not knowingly collect personal information from users in this age group and reserve the right to delete such information if we become aware of having collected it.
How and why personal information is used
This section explains how and why we use personal information.
In events enquiries, sales and administration
If you have made an enquiry about us or our events/services either online or over the phone, your personal information will be used to respond to the enquiry or to take other steps to service your request.
For event and exhibition management
If you participate in one of our events as a speaker, sponsor, exhibitor or attendee, your personal information will be used in connection with the running of the event, communications and to handle payments and recover debts.
We will also use your personal information to maintain databases that allow us to assess your qualities as a speaker or sponsor/exhibitor, promote events and encourage further engagement at our events.
In addition, photos and videos are taken at our events, which may feature attendees, speakers, sponsors or exhibitors. Where we have taken photos and videos at our events that feature you as an attendee, sponsor or exhibitor, to the extent permitted by applicable data protection laws, those photos and videos may be used for promotional purposes.
Where events and exhibitions use badge scanning technology your personal information will be used to identify you at certain access points, such as to conference rooms, VIP areas, luncheons, seminars, entry and exit and other areas of the event. This will provide certain location information. Badges cannot be read remotely.
The personal information obtained from badge scanning will be used for access control, security and analysing attendee traffic with a view to improving the event experience for all participants.
Where we are hosting and managing a virtual exhibition or event Informa (and any third party platform provider acting on our behalf) will use your personal information provided during the registration process to host and manage this digital event and for analyzing attendee interactions and traffic with a view to improving the event experience for all participants and provide you with a personalized experience.
When you entering virtual spaces, zone or room such as an exhibition booth your personal information may be shared with the sponsor and exhibitor to allow them to engage with you subject to the attendee privacy notice you may have been provided during the registration and login process.
The relevant Future Food Forum 2021 data controller may use your personal information to send you newsletters, offers or other marketing emails that keep you up to date with relevant event news, event offers and quality content that may be of interest. Depending on the nature of your interaction with us and applicable data protection laws, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your implied consent or legitimate interests to market to you. The opportunity to opt out of future marketing will always be provided and you have the right to amend your marketing preferences at any time either through the communications sent to you (footer) or by emailing firstname.lastname@example.org.
We may combine attendee session information or other information collected through tracking technologies, whether you are logged in or not, with online behavioural information to understand your online experiences and determine which events and services are likely to be of interest to you.
Our marketing related emails contain tracking to tell us whether emails are opened to verify any clicks through to links within the email. We may use this information for purposes including determining which emails are of more interest to you and to query whether users who do not open our emails wish to continue receiving them.
Any personal information provided on the Contact Us page will be used only to provide a response or to service the request/ enquiry made. The information provided will not be added to the marketing or customer prospect databases of Future Food Forum 2021
How we protect personal information
We recognise the importance of protecting and managing personal information. Any personal information provided will be treated with the utmost care and security. This section sets out some of the security measures in place.
We use a variety of physical and technical measures to keep personal information safe and prevent unauthorised access to, or use or disclosure of it. Electronic data and databases are stored on secure computer systems with control over access to information using both physical and electronic means. Our colleagues receive data protection training and there is a set of detailed security and data protection guidelines which colleagues are required to follow when handling personal information.
While we take all reasonable steps to ensure that personal information will be kept secure from unauthorised access, we cannot guarantee it will be secure during transmission by you to a website or other services, as we do not control that transmission.
How long information is kept
We will only retain personal information for as long as is necessary and as permitted by applicable laws.
We will retain personal information while we are using it, as described in the section above. We may continue to retain it after we have ceased such uses for certain legitimate business purposes. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure we can honor your opt-out request. We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights.
The length of time for which we will retain your personal information will depend on the purposes for which we need to retain it. After we no longer need to retain your personal information, it will be deleted or securely destroyed.